Shipping information
To ensure your order is delivered correctly and within the estimated delivery time, it is important that you provide accurate address details when placing your order. Please make sure to include proper abbreviations, street numbers, and building or apartment numbers. We cannot be held responsible for lost, misplaced, or incorrectly delivered packages resulting from incomplete or incorrect information provided at the time of purchase.

Shipping costs
We offer free shipping on all orders placed at se.norskenskincare.com within Sweden. If you are ordering from abroad, you will be redirected to nor sken’s global website, where delivery and shipping are managed. Additional shipping or customs fees may apply.

Shipping time & delivery
All deliveries within Sweden are handeld by PostNord.

Please allow 1–2 business days for order processing and verification. Processing times may vary depending on demand and product availability. Once processed, orders are typically delivered within 1-2 business days after order has been shipped. Delivery times may vary based on your location and the shipping carrier.

Order updates
You will receive a confirmation email once your order has been processed, along with a tracking number to follow your shipment.

Changes to orders
Once an order is placed, we cannot add, remove, or change any items/addresses in the order.

Incorrect adresses
In the event that a delivery address is submitted incorrectly when an order is placed, we assume no responsibility and cannot ship out a replacement package or refund these orders.

If you realize that you submitted an incorrect address at the time of your order, please email us through our Contact Us page to notify us immediately. We can only correct the address if the order has not been shipped out yet.

Lost or stolen packages
We assume no responsibility for lost or stolen packages and cannot ship out any replacement packages or refund these orders.

Larger Deliveries
For larger shipments (with high volumes), other shipping methods may apply. An additional shipping fee will be charged. Please feel free to contact us in advance at info@rimea.se if you have any questions regarding larger deliveries.

Questions
If you have any questions about your delivery, please contact us at info@rimea.se or through the contact form on our website.

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